Order Information

Welcome to Elements Rainwear! With us, you will find a huge range of casual, contemporary and vintage inspired rainwear; high quality trenchcoats, capes, jackets, and a range of festival clothing. A selection of our popular products are shown on the homepage slideshow, along with features to access a selection of our new products.

Material Choice:

As the majority of our products are made to order, it is important that you are entirely certain of the material colour you choose. To help you with this decision, we have a 'colour chart' which you can access from the main menu bar: hover over 'Information' and you will find it listed under 'Product Info'. Our colour chart demonstrates samples of each material available in our made to order items. Please note additional stock materials are not listed here due to discontinuation.

Production Times:

PLEASE NOTE: All items NOT listed in our 'Stock Items' range, are made to order and therefore can take up to 3 weeks to manufacture before shipping.

This is due to the fact that all of these items are handmade in the UK. All shipping options are dependent on this and therefore will then be sent via the shipping method you choose once your full order is complete. The manufacturing time does not include shipment or delivery transit period. If you order a mixture of stock and made to order items, your order will not be shipped until the made to order items are complete.

Please be aware that in busy periods, our UK manufacturing time can increase to 4 weeks. For example within the lead up to Christmas. If you would like to know the current manufacturing lead time please send an enquiry via our contact page.

Searching Products:

You can browse our products by selecting a category from the home page. Alternatively hover over 'shop' on the top menu bar to view all categories and subcategories. If you click the main category heading, click on a subcategory picture to continue exploring deeper into the store. You can also search by product code or keyword by using the search icon located on the top right of the page.

Product Options:

Once you have selected a product and decided on your material, choose any product options which are applicable from the drop-down option lists. For made-to-order products, click on an image to enlarge and click any example product picture at the bottom, or to click through in order use the left and right arrows. These images are examples of the design not the colour combination. Check the code for the material you would like on our colour chart first and then change the product option to your desired code on the material drop down. We advise to check the sizing and the additional information provided for each individual product due to the fact that sizing hugely varies between each design.

For stock products, select a size first before you are able to view the corresponding images to the material codes. As you click on a material from the drop-down material list, the appropriate picture of the item in your chosen material will be displayed. Once you are happy with your selected options, add the product to your shopping cart.

Basket and Checkout:

You can view or edit your shopping cart at any time by using the basket icon above the menu bar on the right hand side. When you checkout, you will be given the option to create an account, if you choose to create an account you can keep track of your order and also view details of your previous orders.

When using the checkout, please ensure that you enter your full name (even if you intend to pay by PayPal). If you don't, the transaction will not be processed.

Stock Orders:

If your order contents is entirely stock items, then your order will be processed and shipped within 1 to 2 working days


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